Privacy Policy

Rannsolve Inc. (“Rannsolve,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://rannsolve.com/ (the “Website”) or use our products, services, and solutions.

This policy is written to align with U.S. privacy expectations and applicable laws, including the California Consumer Privacy Act (CCPA/CPRA), where applicable.

1. Scope of This Policy

This Privacy Policy applies to:

Visitors to our Website
Business customers and prospects
Users interacting with our AI-powered products and services
Individuals who communicate with us via forms, email, or other channels

This policy does not apply to information processed on behalf of customers under a separate Data Processing Agreement (DPA).

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

Full name
Business email address
Phone number
Company name and job title
Messages, inquiries, or demo requests
Any information submitted through contact forms or communications

2.2 Information Collected Automatically

When you access our Website, we may automatically collect:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent
Referring URLs
Cookies and similar tracking technologies

2.3 Customer Data

When providing services such as AI data extraction, intelligent automation, healthcare solutions, or document processing, Rannsolve may process data on behalf of customers. In such cases:

Rannsolve acts as a data processor
Customers remain the data controller
Processing is governed by contractual agreements and security controls

3. How We Use Your Information

We use information collected for the following purposes:

To operate and maintain our Website
To respond to inquiries, demo requests, and support needs
To provide and improve our products and services
To communicate updates, marketing materials, or service-related notices
To analyze usage trends and improve user experience
To comply with legal and regulatory obligations

We do not sell personal information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Ensure Website functionality
Understand Website usage and performance
Improve content and navigation

You may control cookie preferences through your browser settings. Disabling cookies may affect Website functionality.

5. How We Share Information

We may share information only in the following circumstances:

Service Providers: With trusted third parties that assist in Website hosting, analytics, communications, or security
Legal Compliance: When required by law, regulation, subpoena, or court order
Business Transfers: In connection with a merger, acquisition, or asset sale

All service providers are contractually obligated to protect your information.

6. Data Security

Rannsolve implements industry-standard administrative, technical, and physical safeguards, including:

Encryption for data at rest (AES-256) and in transit (TLS 1.2+)
Secure cloud infrastructure (AWS-based environments)
Role-based access controls
Continuous monitoring and audit logging

Despite these measures, no system can be guaranteed 100% secure.

7. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes outlined in this policy
Meet contractual obligations
Comply with legal and regulatory requirements

Data processed on behalf of customers is retained according to customer agreements.

8. Your U.S. Privacy Rights

Depending on your state of residence (including California), you may have the right to:

Know what personal information we collect and use
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Opt out of certain data uses where applicable
Not be discriminated against for exercising your rights

To exercise your rights, contact us using the details below.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

10. Children’s Privacy

Rannsolve does not knowingly collect personal information from children under the age of 13. If you believe such information has been collected, please contact us for prompt removal.

11. International Data Transfers

Although Rannsolve operates globally, data collected through the Website may be processed in the United States. Appropriate safeguards are applied to protect transferred data.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the “Effective Date” above. Continued use of the Website constitutes acceptance of the updated policy.